Welcome to Bigstay

  1. A refund request usually takes 7-10 business days to reflect in the customer's account depending on the bank/wallet used for payment.

2. To cancel, request should be done before 24 hours of scheduled booking date  

The following terms and conditions apply to your access and the use of this Site. You agree to be bound by these terms and conditions without limitation or qualifications by accessing any page of this Site.

You also agree to waive all claims and rights relating to the use of this Site against ("Bigsun Hospitality Pvt Ltd" or "we") and/or its group of companies (collectively "Bigsun Group"), including all claims and rights for any direct, indirect, punitive or consequential damages howsoever arising from your use of this Site. If you do not accept these terms and conditions, please immediately discontinue your access to this Site.

The material and/or information in this Site, including but not limited to the services, products, data, text, graphics, audio, video, links or other items, are provided by the Bigsun Hospitality Pvt Ltd and/or its group of companies on an "as is" and "as available" basis.

We shall not be responsible for any damages suffered as a result of your use of the information in this Site and we are not liable for any indirect, punitive or consequential damages howsoever arise from your use of this Site or the information contained herein.

We do not make any express or implied warranties, representations or endorsements including but not limited to any warranties of title, non-infringement, merchantability, usefulness, operation, completeness, accuracy, satisfactory quality, reliability and fitness for a particular purpose arising from your use of this Site. We also disclaim such warranties, representations 

The information contained in this Site may include technical inaccuracies or typographical errors. We reserve the rights to make changes, corrections and /or improvements to the content of this Site without notice at our absolute discretion. Your continued use of this Site following the posting of changes means that you accept the changes or endorsements sought to be imposed on us to the fullest extent permitted by law.

We also do not warrant or represent that access to the whole or part(s) of this Site, the materials, information and/or functions contained herein will be provided uninterrupted or free from errors or that any identified defect will be corrected, or that there will be no delays, failures, errors or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system.

Trademarks

All trademarks, service marks and logos displayed in this Site are the exclusive properties of Bigsun Hospitality Pvt Ltd and/or their respective third-party proprietors as identified in this Site and are protected by applicable Indian and international laws. These trademarks, service marks or logos shall not be reproduced, downloaded, copied, modified or otherwise used without our express prior written consent.

Governing Law

These terms and conditions shall be governed by and are to be construed in accordance with the laws of India.

Copyright

This Site and its content, including but not limited to the information, designs and software are the exclusive properties of Bigsun Hospitality and are protected by applicable Indian and international laws.

Save and except for non-commercial individual use, no part or parts of this Site may be modified, copied, distributed, retransmitted, broadcast, displayed, performed, reproduced, published, licensed, transferred, sold or commercially dealt with in any manner without our express prior written consent.

No Waiver

The failure by us to enforce at any time or for any period any one or more of these terms and conditions shall not be a waiver of them or of the right at any time subsequently to enforce all terms and conditions herein.

Indemnity

You hereby irrevocably agree to indemnify and keep us indemnified against all liabilities, claims, losses and expenses, including any legal fees that may be incurred by us in connection with or arising from (1) your use or misuse of this Site and the services provided herein; or (2) your breach of these terms and conditions howsoever occasioned; or (3) any intellectual property right or proprietary right infringement claim made by a third party against us in connection with your use of this Site.